Knowledge

Knowledge and skills

November 7, 2012 | Knowledge

Effective meetings

Improve meetings by focusing on what's important

by Steven Lesser According to a recent Strategy + Business article, the risk of being “switched on” continually and the benefits of “shutting down” from time to time are important considerations for managers. Effective managers and leaders learn to differentiate between …

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  • October 24, 2012 | Knowledge

    What’s the Big Problem?

    Take time to really understand the issues

    “Politics is the art of looking for trouble, finding it everywhere, diagnosing it incorrectly and applying the wrong remedies.”  – Groucho Marx As we move closer to this year’s U.S. Presidential election, we are hearing about a lot of issues, …

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  • October 14, 2012 | Knowledge

    Introverted versus Extroverted Leadership

    There's no "right" leadership personality

    With the U.S. elections coming in November and the start of the pre-election debates, there is currently a lot of “noise” about what constitutes a good leader, a comparison of leadership styles of the two presidential nominees, Barack Obama and …

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  • September 18, 2012 | Knowledge

    Tips for Relationship Selling

    Building trust will transform your client relationships

    Relationship selling is dead, or so contends author Matthew Dixon in his book The Challenger Sale. I think Dixon’s report of the death of relationship selling is an exaggeration. Let’s say relationship selling is evolving. Dixon advocates “challenge selling” over …

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