March 2, 2017 | Knowledge

Four Questions Every Salesperson Should Ask About Their Customer’s Business

Build value with your customers by understanding their business concerns

What keeps your customer up at night? What is he or she most worried about? One of the best ways to build value with your customers is through a deep understanding of their business concerns. Too often, salespeople lead with …

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  • March 1, 2017 | Insights

    Workplace Bullying and its response

    New study shows that men and women respond differently to bullying in the workplace

    Would you know if someone was being bullied at work? It’s not always easy to tell. Many years ago, I worked as a sales rep for a boss who managed by intimidation. He publicly shamed and embarrassed his employees. He …

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  • February 22, 2017 | Insights

    It’s About Time

    The Benefits of Taking Time Out in a Hectic Work World

    In today’s society, we’re made to feel that there’s something wrong with us when we’re doing nothing. We imagine the efficient, effective person we want to be, always on top of what’s going on in our workplace and in the …

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  • February 20, 2017 | Resources

    Cybersecurity and the Consumer

    Recently, there have been a number of very large data breaches that should cause consumer concern. But it is interesting to note that consumers have been unlikely to change their online habits, even as more data breaches have been reported. …

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  • February 19, 2017 | Resources

    Why the Middle Class chooses Non-bank Alternatives

    Why do people use payday loans, or check cashing services? The reasons might be different than you think. In this podcast, author Lisa Servon, who wrote The Unbanking of America: How the New Middle Class Survives, takes you into the …

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