February 20, 2017 | Resources

Cybersecurity and the Consumer

Recently, there have been a number of very large data breaches that should cause consumer concern. But it is interesting to note that consumers have been unlikely to change their online habits, even as more data breaches have been reported. …

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  • February 19, 2017 | Resources

    Why the Middle Class chooses Non-bank Alternatives

    Why do people use payday loans, or check cashing services? The reasons might be different than you think. In this podcast, author Lisa Servon, who wrote The Unbanking of America: How the New Middle Class Survives, takes you into the …

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  • February 15, 2017 | Knowledge

    Tips for Better Listening

    These simple, effective techniques will improve your listening skills in no time

    One of the most important skills in communication — and in business — is the ability to listen. Listening is critical because, after all, if you can’t listen, how can you respond in any meaningful way? Listening involves not just …

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  • January 26, 2017 | Interviews

    The BPI Blueprint

    A guide for business process improvement

    InfoWorks interviewed Shelley Sweet, who is President of I4 Process and author of The BPI Blueprint.   I4 Process provides consultation, workshops and training programs based on a unique 3-PEAT method of modeling processes and analyzing data that accelerates operational …

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  • December 6, 2016 | Resources

    How Effective is that Ad?

    It’s a challenge to measure ad effectiveness of online ads.  In this podcast, researchers from the Kellogg School of Management at Northwestern University talk about how hard it is to really measure whether a digital ad is effective, and discuss …

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