Knowledge

Knowledge and skills

June 19, 2019 | Knowledge | Dr. David Hillson

Risk Management: Past and Future

How we got here, and where we might be going

Everyone agrees that the world is risky and that risk management is important. But where did risk management come from, and where is it going? When and how did we learn that managing risk was an essential life skill? And …

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  • May 22, 2019 | Knowledge | Denise Gifford

    Business Negotiations and the Element of Surprise

    6 tips for successfully managing surprise in a negotiation

    Like it or not, we are all negotiating, all the time—and at some level, all negotiations involve an assessment of the balance of power: how much do I want what the other party has to offer, and how much do …

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  • January 23, 2019 | Knowledge | Denise Gifford

    20 Questions Consultants Should Ask Their Clients

    These questions will clarify your client’s perspective, current situation, and future vision

    As a consultant, one of your key objectives is to fully understand your client’s situation so that you can offer advice, solutions, and support as needed. This means taking the time to not only understand your client’s current reality, but …

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  • December 19, 2018 | Knowledge | Denise Gifford

    Client-Consultant Relationships and the Need for Control

    recognizing your client’s need for control is key to a healthy relationship

    The client-consultant relationship can be complex, with hiccups and challenges experienced by both parties along the way. One of the most common challenges faced by consultants is balancing their client’s need for control with the need for some kind of …

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  • November 7, 2018 | Knowledge | Denise Gifford

    5 Ways Consultants Help Clients Understand Their Value

    Tips for communicating the value you provide to the client relationship

    To build effective consulting relationships, consultants must understand their own value and how it supports their client’s goals. What are the experiences, insights, and skills you have that will help your client succeed? If you’re working with an established client, …

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  • September 26, 2018 | Knowledge | Dr. David Hillson

    Managing Both Sides of Risk: Threat and Opportunity

    Opportunities and threats are both uncertainties that matter

    The ability to manage risk effectively is recognized as an important contributor to business success, which is why it has become an essential part of the manager’s toolkit. Risk-based thinking is permeating the boardroom and discussions within executive committees as …

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  • August 28, 2018 | Knowledge | Jeanette Bordelon

    Maximize Change Adoption Using Persuasion and Influence

    Project success for change initiatives can depend on the ability of the organization to adopt change

    We all need to know how to use our influence and powers of persuasion to support needed changes, whether with family, work life, or life in general. For project managers who are focused on delivering and leading change initiatives, persuasion …

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  • August 14, 2018 | Knowledge | Denise Gifford

    Five Tips for Freelancers Expanding Their Customer Base

    It’s all about establishing value

    One of the top challenges for freelancers, consultants and entrepreneurs is finding and keeping good customers. Growing a strong customer base can help you improve profitability and achieve your business goals. To build successful client relationships that will last, you’ll …

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  • June 28, 2018 | Knowledge | Denise Gifford

    Six Strategies Successful Businesspeople Use to Solve Problems

    Problem-solving is about embracing complexity and understanding the problem

    In business, as in life in general, problems crop up everywhere. Those who know how to think about problems proactively have an advantage, and problem-solving is arguably one of the most important skills a businessperson can learn. That’s true no …

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  • May 28, 2018 | Knowledge | Dr. David Hillson

    A Little Project Risk is a Good Thing

    risk shouldn't be feared if it's managed properly

    The novice project manager might be worried to learn that her project contains risk. Surely risk is “A Bad Thing,” and it would be better if her project had none? But her more experienced colleague would explain that there are …

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  • May 3, 2018 | Knowledge | Denise Gifford

    21 Questions: Understanding Project Stakeholder Expectations

    Asking your stakeholders the right questions is central to successful project management

    Understanding the expectations of project stakeholders is absolutely critical to successful stakeholder management. Do you know what your stakeholders expect? If not, your project may already be heading down the wrong path. In order to pinpoint stakeholder expectations, it’s important …

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  • February 15, 2018 | Knowledge | Dr. David Hillson

    What is a Risk?

    Identifying real risks is critical for effective risk management

    The purpose of risk management is obviously to manage risks. But one of the most common failings in the risk management process is for the risk identification step to identify things that are not risks. If this early stage of …

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