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Welcome to 2018! In many languages the month January is named after Janus the two-faced Roman god of doorways, and the start of a new year is traditionally a time for review, looking back at the past 12 months and …
Most project managers understand that stakeholders possess and exercise various forms of power in the context of a project. The position adopted by stakeholders is likely to have a significant effect on whether or not a project succeeds, and stakeholders …
Everyone knows that “business hates uncertainty.” Uncertainty poses clear threats to business, but it also contains significant opportunities. Sources of uncertainty must be understood so that these threats and opportunities can be effectively managed, allowing us to avoid and minimize …
Assessing risk is an important part of a well-managed project, and project managers and team members should have a risk management plan in place from the project’s outset. Projects, in and of themselves, are risky endeavors because the project often addresses a critical need, resolves an existing …
Anyone who works in project management knows that a lot of planning goes into preparing a project team to do its work, before the project itself even begins. Deliverables are spelled out; estimates are made regarding how long the project …
When you’re faced with a problem in day-to-day business life, what is your strategy for getting it resolved? All too often, business professionals make problems more difficult by jumping to conclusions and implementing “solutions” before the problem is fully understood. …
We negotiate all the time. Any time you want something that another person has, or that person wants something that you have, you’re in a potential negotiation. Should you negotiate? That depends. You’ll want to size up the situation and …
What keeps your customer up at night? What is he or she most worried about? One of the best ways to build value with your customers is through a deep understanding of their business concerns. Too often, salespeople lead with …
One of the most important skills in communication — and in business — is the ability to listen. Listening is critical because, after all, if you can’t listen, how can you respond in any meaningful way? Listening involves not just …
Many project management professionals lead stress-filled lives, work long hours on projects and still keep home and family together using their project management skills. Most workers respond to rising demands in their workplace by working longer hours, pushing themselves to …
Projects stakeholders have an interest in the outcomes of your project. Some are more important to the life of the project, such as the sponsor, steering committee, or project team members. Others are no less important but are involved only …
As we said in Part 1, the first phase of managing a project is Project Initiation. Early in the project, you define the project’s product or end point in sufficient detail that you can both satisfy the customer’s view of …