Communication

August 13, 2020 | Knowledge | Helen S. Cooke

Preparing for Project Initiation

Questions to ask when starting a project

Because projects address situations not faced before, or strive to deliver results under circumstances not experienced before, there will always be unknowns. Planning can occur in the face of unknowns, but the more you know, the better your plan can …

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  • July 15, 2020 | Insights | Steven Lesser

    On Being a Consultant

    Thoughts on how to become a valued consultant

    Many people have chosen the path of being a consultant. Businesses hire internal or external consultants to help them achieve their goals. But sometimes it’s not clear if being a consultant is “a good thing or a bad thing.” Not …

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  • June 17, 2020 | Knowledge | Denise Gifford

    Reaching Agreement in Client-Consultant Relationships

    These 13 questions will help you navigate difficulties and disagreements 

    Clients and consultants sometimes encounter difficulties when they don’t share a common understanding of how to improve a situation. They may not have a clear handle on the goals. The client might have a better understanding of their business than …

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  • May 21, 2020 | Insights | Amanda Finn

    Embracing Adaptation During Challenging Times

    Flexibility is key in a changing work environment

    From mom and pop shops to major corporations, businesses are dealing with the effects of the current COVID-19 pandemic crisis. More than half of Americans are now working from home whereas less than 25 percent worked from home, even occasionally, …

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  • May 4, 2020 | Knowledge | Steven Lesser

    Making the Most of Virtual Meetings

    Ideas for making your next online meeting more effective

    The topic of “meetings” is one that usually elicits groans, that then lead to lots of bad, cringe-worthy meeting stories, with rarely good outcomes. As we know, meetings don’t always require physical attendance. The COVID-19 pandemic social distancing has found …

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  • February 13, 2020 | Knowledge | Denise Gifford

    Building Effective Client-Consultant Relationships

    these 14 questions will help you assess the strength of the relationship

    Developing a partnership with your client—one built on mutual trust and understanding—is essential for establishing a long-term working relationship. If you aren’t trusted, your advice won’t be trusted. If you don’t understand the client as a person, you won’t know …

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  • December 19, 2019 | Knowledge | Helen S. Cooke

    10 Ways Project Managers Can Address Stakeholder Expectations

    These strategies will help you bring out and understand stakeholder needs

    Stakeholders all have expectations, whether they’re expressed or subconscious. For project managers, understanding these expectations throughout the course of a project can help create a successful project conclusion. While meeting every expectation from each stakeholder is impossible, identifying what people …

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  • July 10, 2019 | Interviews

    Ellen Ruppel Shell on Jobs and Work in the Twenty-First Century

    A deep dive into the future of work with The Atlantic correspondent Ellen Ruppel Shell

    We’ve all been hearing a lot lately about the economy: unemployment is near a record low, the stock market is at a record high, and job creation numbers have been relatively steady. Yet behind these reassuring numbers lurks a troubling …

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  • May 22, 2019 | Knowledge | Denise Gifford

    Business Negotiations and the Element of Surprise

    6 tips for successfully managing surprise in a negotiation

    Like it or not, we are all negotiating, all the time—and at some level, all negotiations involve an assessment of the balance of power: how much do I want what the other party has to offer, and how much do …

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  • January 23, 2019 | Knowledge | Denise Gifford

    20 Questions Consultants Should Ask Their Clients

    These questions will clarify your client’s perspective, current situation, and future vision

    As a consultant, one of your key objectives is to fully understand your client’s situation so that you can offer advice, solutions, and support as needed. This means taking the time to not only understand your client’s current reality, but …

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  • December 19, 2018 | Knowledge | Denise Gifford

    Client-Consultant Relationships and the Need for Control

    recognizing your client’s need for control is key to a healthy relationship

    The client-consultant relationship can be complex, with hiccups and challenges experienced by both parties along the way. One of the most common challenges faced by consultants is balancing their client’s need for control with the need for some kind of …

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  • November 7, 2018 | Knowledge | Denise Gifford

    5 Ways Consultants Help Clients Understand Their Value

    Tips for communicating the value you provide to the client relationship

    To build effective consulting relationships, consultants must understand their own value and how it supports their client’s goals. What are the experiences, insights, and skills you have that will help your client succeed? If you’re working with an established client, …

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