Communication

October 23, 2023 | Knowledge | Denise Gifford

21 Questions: Understanding Project Stakeholder Expectations

Asking your stakeholders the right questions is central to successful project management

Understanding the expectations of project stakeholders is absolutely critical to successful stakeholder management. Do you know what your stakeholders expect? If not, your project may already be heading down the wrong path. In order to pinpoint stakeholder expectations, it’s important …

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  • July 25, 2023 | Book Reviews | Denise Gifford

    For Business Negotiations, Chris Voss’ “Never Split the Difference” Has Unique Insights

    A veteran FBI negotiator, Voss knows what to do when the stakes are high

    The type of negotiating most of us do in our lifetimes doesn’t include life or death situations. We negotiate the mundane, like children’s bedtimes, or the important, like salaries or business contracts. So it’s intriguing to get a look at …

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  • April 30, 2023 | Insights | Helen S. Cooke

    6 Ways Project Managers Can Advance Their Careers

    in a volatile market, impressing top brass becomes more important

    Projects tackle the urgent and important objectives an organization needs to thrive, so project managers tend to hold a special position of responsibility as well as a unique visibility in the work world. As a project manager, program manager or …

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  • February 24, 2023 | Insights | Denise Gifford

    An Interview with ChatGPT on Asking the Right Questions

    ChatGPT gives wrong answers—for tips on preventing this, we turned to the source

    The advances in artificial intelligence as demonstrated by OpenAI’s new ChatGPT chatbot are truly amazing. It suddenly seems like anyone can get answers about any topic, or can use the chatbot to write essays, compose poems, solicit advice, and create …

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  • December 30, 2022 | Knowledge | Denise Gifford

    Building Effective Client-Consultant Relationships

    these 14 questions will help you assess the strength of the relationship

    Developing a partnership with your client—one built on mutual trust and understanding—is essential for establishing a long-term working relationship. If you aren’t trusted, your advice won’t be trusted. If you don’t understand the client as a person, you won’t know …

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  • November 30, 2022 | Insights | Helen S. Cooke

    In a Crisis, Project Managers Are Needed

    infamous tragedies remind us that the type of management matters

    There has always been a distinction between two ways of managing. The first type, operations management, requires managers to be directive and hierarchical to standardize routine organizational functions. The second, project management, requires managers to be more flexible, process-oriented, and …

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  • July 23, 2022 | Knowledge | Denise Gifford

    20 Questions Consultants Should Ask Their Clients

    These questions will clarify your client’s perspective, current situation, and future vision

    As a consultant, one of your key objectives is to fully understand your client’s situation so that you can offer advice, solutions, and support as needed. This means taking the time to not only understand your client’s current reality, but …

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  • May 31, 2022 | Knowledge | Denise Gifford

    Moving Beyond Stalemate in Your Business Negotiations

    these 7 tricks might convert your stalemate into a renewed relationship   

    If you’ve ever played chess, you know that sometimes you and your partner reach a “stalemate.” A stalemate is a position in which no action can be taken. You’ve likely experienced negotiating situations in life where there has been a …

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  • April 14, 2022 | Knowledge | Helen S. Cooke

    Five Strategies for Successful Stakeholder Management

    How to manage complex projects while keeping stakeholders happy

    Anyone who works in project management knows that a lot of planning goes into preparing a project team to do its work, before the project itself even begins. Deliverables are spelled out; estimates are made regarding how long the project …

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  • October 5, 2021 | Insights | Denise Gifford

    The Hybrid Workplace Introduces New Challenges and Novel Solutions

    Employees working from home are at risk of becoming second tier

    The hybrid workplace seems to be here to stay, and many are welcoming this change to a model that mixes remote work with time in the office. Even before the COVID-19 pandemic, workers stated a preference to work at home …

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  • September 23, 2021 | Insights | Scotty Hendricks

    Machine Learning Has Advanced, But Natural Language is a Hurdle

    even with recent advances in AI, computers can’t really understand human language

    Most of us are familiar with attempts by computers and software systems to understand spoken language—like when you ask your phone to tell you where the nearest sandwich shop is, or ask Alexa to play a favorite song. You’re also …

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  • August 13, 2021 | Knowledge | Denise Gifford

    5 Ways Consultants Habitually Improve Their Game

    learning from each gig and client should be part of your process 

    Becoming a better consultant isn’t something that has to be a major effort. Instead, it’s all about small, subtle changes in focus. It means highlighting areas where incremental improvement can lead to big payoffs, and using what you’re already doing …

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