Communication

November 28, 2012 | Knowledge

Managing Change

Managing change: the keys to success

by Steven Lesser Change is a constant element in both our personal and business lives.  Rarely do situations remain static, particularly in the ever-changing technological society in which we live.  Since we cannot escape change, the question is, “How can we …

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  • October 14, 2012 | Knowledge

    Introverted versus Extroverted Leadership

    There's no "right" leadership personality

    With the U.S. elections coming in November and the start of the pre-election debates, there is currently a lot of “noise” about what constitutes a good leader, a comparison of leadership styles of the two presidential nominees, Barack Obama and …

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  • September 18, 2012 | Knowledge

    Tips for Relationship Selling

    Building trust will transform your client relationships

    Relationship selling is dead, or so contends author Matthew Dixon in his book The Challenger Sale. I think Dixon’s report of the death of relationship selling is an exaggeration. Let’s say relationship selling is evolving. Dixon advocates “challenge selling” over …

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