The Future of Work

February 13, 2024 | Book Reviews | Denise Gifford

Warren Berger’s “A More Beautiful Question” is a Worthwhile Read

Berger’s examination of inquiry shows us where beautiful questions can lead

One question can make all the difference: asking the right question can get to the heart of the matter, paving the way for innovation and problem-solving. But what makes a question effective? How can we find and ask the most …

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  • August 14, 2023 | Insights | Helen S. Cooke

    A Responsible Approach to Using AI in Project Management

    we want to preserve the professional capability while tapping a new tool

    Artificial intelligence is a topic getting a lot of headlines and airtime lately. The technological breakthroughs are likely to affect a lot of things in our work and in our lives. At this point there are more questions than answers, …

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  • February 24, 2023 | Insights | Denise Gifford

    An Interview with ChatGPT on Asking the Right Questions

    ChatGPT gives wrong answers—for tips on preventing this, we turned to the source

    The advances in artificial intelligence as demonstrated by OpenAI’s new ChatGPT chatbot are truly amazing. It suddenly seems like anyone can get answers about any topic, or can use the chatbot to write essays, compose poems, solicit advice, and create …

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  • September 17, 2022 | Insights | Denise Gifford

    The Future of Work: Freelancers Need Specialized Skills

    specialization paired with brand identity will help you compete

    If you had just a few minutes to convince a potential customer that you’re the perfect person for their freelance opportunity, what would you say? Which skills make you unique? Do you know your own value, and can you express …

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  • August 30, 2022 | Insights | Helen S. Cooke

    As the Economy Changes, Project Management Is Still In Demand

    economic transformations hit different industries in different ways

    Forty years ago, John Naisbitt, author of “Megatrends” (1982), predicted not only the shift of America’s industrial economy to less developed nations around the globe, but also the significantly reduced role of management in the U.S. workforce. Our economy moved …

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  • July 23, 2022 | Knowledge | Denise Gifford

    20 Questions Consultants Should Ask Their Clients

    These questions will clarify your client’s perspective, current situation, and future vision

    As a consultant, one of your key objectives is to fully understand your client’s situation so that you can offer advice, solutions, and support as needed. This means taking the time to not only understand your client’s current reality, but …

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  • February 26, 2022 | Resources

    6 Must-Reads About DAOs

    Recent opinions, perspectives, and research

    We’re all familiar with the common ways in which businesses are structured: corporations, limited liability companies, and sole proprietorships are examples. But there is a new type of organization that is gaining traction. Although it is very early days, DAOs …

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  • January 20, 2022 | Insights | Scotty Hendricks

    COVID-19 Has Increased Job Automation, And That’s a Mixed Bag

    in some industries, the pandemic accelerated automation trends

    Many words come to mind when thinking about how the COVID-19 pandemic impacted the economy, but perhaps chief among them is uncertainty. The manifestations of this were everywhere—unemployment spiked, the stock market crashed, and speculation on securities ran wild. A …

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  • November 11, 2021 | Insights

    Marjorie McShane on Artificial Intelligence, Natural Language Processing & the Frontiers of AI

    InfoWorks spoke with the pioneering researcher about computational linguistics, intelligent agents, and the untapped potentials of knowledge-based systems 

    Most businesspeople are aware of the myriad ways that artificial intelligence has impacted the labor market. Ranging from fast food orders to invoicing, chatbots to supply chain management, AI is taking over roles once performed by human workers. As we …

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  • October 5, 2021 | Insights | Denise Gifford

    The Hybrid Workplace Introduces New Challenges and Novel Solutions

    Employees working from home are at risk of becoming second tier

    The hybrid workplace seems to be here to stay, and many are welcoming this change to a model that mixes remote work with time in the office. Even before the COVID-19 pandemic, workers stated a preference to work at home …

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  • September 23, 2021 | Insights | Scotty Hendricks

    Machine Learning Has Advanced, But Natural Language is a Hurdle

    even with recent advances in AI, computers can’t really understand human language

    Most of us are familiar with attempts by computers and software systems to understand spoken language—like when you ask your phone to tell you where the nearest sandwich shop is, or ask Alexa to play a favorite song. You’re also …

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  • June 21, 2021 | Insights | Scotty Hendricks

    RPA Bots Perform Tasks, But Will They Take Your Job?

    Bot capabilities are constantly evolving, and it’s unclear what the future holds

    Anybody who has worked in an administrative role can attest that certain types of office work are dull or tedious. Filling out standard forms, data extraction, and processing simple data can certainly be unstimulating. These are also fairly standardized activities, …

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